How to Fix QuickBooks Error 12152 with Easy Guide

QuickBooks accounting software has created a lot of buzz in the business world due to its user-friendly interface and efficient payroll management features. QuickBooks is renowned for its high-standard features and reliable performance, but the fact is that all of these plus points can’t hide the fact that the QB software is prone to various technical glitches and errors. From time to time, users get stuck with various unwanted errors and often find themselves frustrated with managing their accounting needs. One such common error is QuickBooks error 12152.

Through this helpful guide, we will cover detailed information about the QuickBooks payroll update error 12152. We will also reveal the related causes behind the error and share some effective solutions that you can follow to resolve the error. Therefore, make sure to adhere to the blog and implement the recommended solutions to get rid of the QuickBooks error code 12152.

Table of Contents

What is QuickBooks Error 12152?

QuickBooks error 12152 is an infrequent error that occurs when the user tries to update their payroll to the latest release, but the process fails to be accomplished. It mainly takes place when the internet connection is disrupted or the software encounters a problem while connecting with the Intuit server.

This error is among the common errors in the series of payroll update errors 12XXX. Intuit recommended that users check their internet connection and ensure that the firewall settings are inactive in order to deal with the QuickBooks payroll update error code 12152.

Why Does QuickBooks Error 12152 Appear?

Now that you have a full understanding of QB error 12152, it’s time to explore the possible causes and factors that led to the error. Some of the common proactive causes of the payroll update error 12152 in QuickBooks are listed below:

Poor internet connectivity.
Incorrect Internet Explorer settings can lead to QuickBooks error 12152.
Wrongly configured SSL server settings.
Sometimes, active firewall settings can also block the QuickBooks software’s connection request to connect with the Intuit server.
If you do not use Internet Explorer as the default browser, the payroll update error can also be triggered.
If there is an issue with the Windows API keys.
Sudden power failures while updating the payroll can also lead to QB payroll error code 12152.

How to Fix QuickBooks Payroll Update Error 12152?

After a detailed understanding of the error and its possible causes, it’s time to explore the tried-and-tested solutions that you can follow to deal with it. Therefore, without any further delay, let’s discuss the solutions to fix QuickBooks error code 12152.

Solution 1: Fix the Windows Registry Issues

If the Windows registry is corrupted or has missing or invalid entries, then it is most likely to result in the occurrence of QuickBooks error 12152. Let’s take a look at the steps that you can follow to fix the Windows registry issues on your computer:

Open the Windows Run Command on your computer and type Command in the search bar.
Press the Ctrl + Shift keys on your keyboard, and then hit the Enter key.
As a result, the User Account dialog box will appear on your screen.
Click on the Yes option, and then a command prompt window with a blinking cursor will appear on your screen.
Type regedit in it and hit the Enter key.
Subsequently, select the relevant key that is related to the QuickBooks payroll update error code 12152 from the registry editors.
From the File menu, select the Export option.
Thereon, save the Google Chrome or Internet Explorer backup key in a particular folder and provide a relevant name for it.
Choose the selected branch, and then click on the Save option.
At last, ensure that the saved file is .reg file.

Solution 2. Run Clean Installation of QuickBooks Desktop

Another solution that we recommend you follow in dealing with the QuickBooks error code 12152 is to carry out a clean installation of the QuickBooks desktop software on your workstation. Below are the actions that you can follow to perform a clean installation of the QuickBooks desktop software on your computer:

First of all, navigate to the Control Panel settings.
Thereon, select the Programs and Features option and click on the Uninstall a Program option.
Search and select the QuickBooks desktop software from the list of installed programs on your computer.
Select the Uninstall/ Change option, and then click on the Remove option.
After that, keep following the on-screen instructions to complete the installation process.
After following the above steps, navigate to the Intuit website and download the latest version of the QuickBooks Tool Hub.
Open the download file and adhere to the on-screen instructions to get the tool installed on your computer.
Launch the QuickBooks tool hub, and then select the Installation Issues option.
Thereon, click on the Clean Install Tool option, and then the tool will automatically remove the leftover files from the previous installation.

Once you have completed the above steps, download the needed version of the QuickBooks desktop software on your computer and restart it. Then, try to download the latest payroll updates and verify if the QuickBooks payroll update error 12152 has been troubleshooted.

Solution 3. Verify the Internet Settings

Another solution that can be carried out to deal with QB error 12152 is to verify the internet settings on your computer. Let’s check out the steps through which you can verify the internet settings;

Navigate to the Windows Start menu and type Control Panel in the search bar.
Head forward to the control panel settings and then select Internet Options.
Switch to the Advanced tab and checkmark the Advanced Reset option.
At last, save the updated changes by clicking on the OK option.

Solution 4. Restore the Computer to the Earlier Stage

With previous backups, you can restore your computer to an earlier stage when the QuickBooks update error 12152 was not occurring. This will help you resolve any system changes that might be leading to the error. Adhere to the actions mentioned below to avoid any further issues with your computer:

Open the Windows Run Command on your computer and head forward to the All Programs settings.
Choose the Accessories option and click on the System Tools option.
Thereupon, click on the System Restore option.
As the system restore window appears on the screen, click on the Restore my computer to an earlier time option.
Keep following the on-screen instructions to restore the computer to an early stage.
At last, as the process ends, restart your computer.

Once you have completed the above steps, verify the presence of QuickBooks payroll update error code 12152. If the error still exists, try the next solution.

Solution 5. Reset the QuickBooks Desktop Update

By resetting the previously installed QuickBooks desktop update, you can resolve any issues that might be causing the QuickBooks payroll update error code 12152. The process covered below shows you can do this:

Run the QuickBooks desktop software and head forward to the Help menu option.
As the help menu expands on the screen, click on the Update QuickBooks Desktop option and click on the Update Now option.
After that, checkmark the Reset Updates option and click the Get Updates option.
Follow the on-screen prompt instructions to complete the update process.

Ending Note

Fixing the QuickBooks error 12152 is not a difficult or overwhelming task. It requires the user to carry out the troubleshooting steps to resolve the error effectively. As demonstrated above, this guide has covered detailed information about the error, its possible causes, and the right troubleshooting steps to resolve it. You can easily apply the solutions listed above to successfully fix the QuickBooks payroll update error code 12152 and ensure the software’s smooth operation. However, if you don’t have the time to carry out the solutions, then we recommend you get in touch with the QuickBooks support team. They are readily available to assist you at every stage and will ensure that you receive the necessary help to resolve the error as soon as possible.

Tips & Tricks to Fix QuickBooks Error 12152 Like a Pro!